Heating · plumbing · air-con · Henley-on-Thames
Worcester Bosch installers with a 12-year guarantee.
Hoopla is a Gas Safe and OFTEC registered heating and plumbing team based in Henley-on-Thames, covering the Thames Valley. As a Worcester Bosch Accredited Installer we can back every new boiler with a guarantee of up to 12 years — the sort of cover only accredited engineers are allowed to give.
12-yr
Boiler guarantee (Worcester Bosch)
Gas Safe
& OFTEC registered
Since 2016
Serving the Thames Valley
70+ yrs
Collective experience
One friendly team · one high standard
Heating, plumbing and air-con — sorted properly, explained plainly, tidied up after.
Hoopla Heating & Plumbing has looked after homes and landlords across Henley-on-Thames and the Thames Valley since 2016. Between the team there's over 70 years of collective experience in the boiler and heating industry — head engineer Andy has worked in the local area since 2009 — so most faults are ones we've met and fixed before.
We're a Worcester Bosch Accredited Installer, Gas Safe registered and OFTEC registered, which means we can look after gas, oil and LPG heating, install renewables and air conditioning, and register a boiler guarantee of up to 12 years. Read the reviews and the same words keep coming back: knowledgeable, considerate, efficient, tidy — and an office (thank you, Alice) that keeps you informed the whole way through.
What we do
From a new boiler to a burst pipe — and everything in between.
Boiler Installation
New gas & oil boilers supplied and fitted — with a Worcester Bosch guarantee of up to 12 years.
Boiler Repairs
No heat, lockouts, error codes or leaks — found properly and put right.
Boiler Servicing
Annual servicing to keep your boiler safe, efficient and your guarantee valid.
Oil & LPG Boilers
Off the mains gas grid? OFTEC-registered service, repair and installation.
Landlord Gas Safety Certificates
CP12 records for landlords and letting agents — handled without the chasing.
Power Flushing
Cold radiators and sludgy systems flushed clean so heat gets where it should.
Why homeowners & landlords choose Hoopla
Accredited, registered, experienced — and what that means for you.
Anyone can call themselves a heating engineer. Here is exactly what stands behind Hoopla, and why each of these things matters when it's your home and your money.
Accredited & registered
Worcester Bosch Accredited Installer
As an accredited installer we can register up to a 12-year guarantee on every new gas or oil boiler we fit — a warranty length only accredited engineers can offer, and the clearest sign a manufacturer trusts our workmanship.
Gas Safe Registered
By law, only a Gas Safe registered engineer may work on your boiler, gas appliances and flues. It is the single most important thing to check before letting anyone touch your gas — and every gas job we do is carried out to that standard.
OFTEC Registered
OFTEC registration covers oil-fired heating, so if you're off the mains gas grid on oil or LPG, the same team can service, repair and install your system safely and to competent-person standards.
Experience you can lean on
Established 2016
Hoopla has been looking after heating and plumbing across the Thames Valley since 2016 — long enough to have seen most faults before, and to be recommended by name across Henley and the surrounding towns.
70+ years of collective experience
Between the engineers, the team brings over 70 years of hands-on experience in the boiler and heating industry. Head engineer Andy alone has worked in the local area since 2009.
Landlord certification specialists
Nicky, who runs Hoopla, is an expert on landlords' gas-safety certification and responsibilities — so letting agents and landlords get their CP12 certificates handled properly, on time, without chasing.
In their words
“Both were very pleasant to have around and they did an efficient and tidy job.”
★★★★★ — Brian Walter, via Google
“Excellent service. Highly recommended. Louis and Ollie from Hoopla were very considerate, efficient and explained everything they were going to do. Together with Andy, they resolved problems our rather ancient and complex heating and hot water system. Thank You also to Alice for great service!”
“Hoopla are fantastic! I sent an enquiry over the weekend. I had a call back on Monday from Alice and the necessary work was done on Tuesday and Wednesday by Joe, Ollie and Andrew. Extremely helpful, friendly and knowledgeable. I couldn't be more impressed and would highly recommend Hoopla to…”
“Excellent service from start to finish!! Team provided good advice, we're responsive and kept in close contact throughout project and completed job quickly to a high standard. Would definitely use again.”
“Excellent job from Andy and his team in restoring the heating and hot water. The job was completed quickly and efficiently. Even working in the dark and rain. All the area was tidied before leaving. On the phone and email Alice goes the extra mile to help sort out problems and gives clear…”
Recent jobs
The job, and what the client said.
A new Worcester Bosch boiler & cylinder, neatly plumbed in
The job — A home needing its heating and hot water brought up to date — with a boiler, cylinder and controls that had to be installed cleanly and, crucially, backed by a proper long-term guarantee.
What Hoopla did — As a Worcester Bosch Accredited Installer, Hoopla fitted a new Worcester Bosch boiler alongside a hot-water cylinder and water softener, with the copper pipework run tidily and every joint tested — then registered the manufacturer's guarantee of up to 12 years.
“Excellent job from Andy and his team in restoring the heating and hot water. The job was completed quickly and efficiently. Even working in the dark and rain. All the area was tidied before leaving.”
★★★★★ — Andrea Brailsford, via Google
A Bosch split air-con system for a master bedroom
The job — A couple wanting their master bedroom kept comfortable through the summer, without a noisy or intrusive unit — and wanting the outdoor side installed safely up at eaves height.
What Hoopla did — Andy and Ollie fitted a Bosch split air conditioning system, siting the external unit and running the pipework cleanly up the gable. 0% APR finance was available to spread the cost of the installation.
“Andy & Ollie fitted a Bosch split air conditioning system in our master bedroom. Both were very pleasant to have around and they did an efficient and tidy job. Andy was particularly knowledgeable about the system & the whole experience was great.”
★★★★★ — Brian Walter, via Google
How we work
Straightforward, from first call to final check.
01
Tell us what's going on
Call, email or send a photo. Alice in the office picks it up, gets the details, and for bigger jobs like a new boiler or bathroom we'll arrange for an engineer to come and take a proper look.
02
A clear quote & timescale
You get a written price and a realistic timescale before anything starts — reviewers single out Alice for giving 'clear information about time scales and procedures'. Ask about 0% APR finance on air conditioning.
03
Fitted, tested & tidied
Andy and the team do the work cleanly, test everything, register your Worcester Bosch guarantee where it applies, and leave the place spotless — even, as one customer noted, 'working in the dark and rain'.
Where we work
Henley-on-Thames, and the towns within about 20 miles.
From our base near Henley we cover Reading, Caversham, Marlow, Maidenhead, Windsor, Beaconsfield, Ascot, Bracknell, Wargrave and Wokingham — homeowners, landlords and letting agents across the Thames Valley. Not sure you're in reach? Send your postcode and we'll tell you straight away.
- Henley-on-Thames
- Reading
- Caversham
- Marlow
- Maidenhead
- Windsor
- Beaconsfield
- Ascot
- Bracknell
- Wargrave
- Wokingham
Thinking about a new boiler, or something that won't wait?
Call the office, or send the details and we'll come back to you.