Care & maintenance
Keep it running — and keep the guarantee valid.
A little attention through the year keeps your heating reliable when you need it most — and keeps a Worcester Bosch guarantee valid. Here's what the Hoopla team suggests keeping an eye on, season by season.
Your boiler guarantee
Up to 12 years, explained in three steps.
A 12-year guarantee sounds great — but it's worth knowing how it works, and why it's only available through an accredited installer like Hoopla.
01
Fitted by an accredited installer
Only a Worcester Bosch Accredited Installer can register the longest guarantees. Because Hoopla holds that accreditation, the boilers we supply and fit qualify for up to 12 years of cover.
02
Registered on the day
We register the guarantee with Worcester Bosch when the boiler is commissioned, so the cover is in place from the start — you don’t have to do the paperwork or chase it up.
03
Kept valid with an annual service
The guarantee stays valid as long as the boiler is serviced each year by a qualified engineer. We’ll remind you when yours is due and carry it out, so the cover never lapses by accident.
Season by season
Small habits that save an avoidable call-out.
Autumn
Get ahead of the heating season- Book your annual boiler service before the cold sets in — it's the cheapest way to avoid a mid-winter breakdown, and it keeps a manufacturer's guarantee valid.
- Bleed radiators that are cold at the top: trapped air means wasted gas and rooms that never quite warm up.
- Fire the heating up for a full cycle now, while an engineer can still get to you without a winter queue.
Winter
Protect against the freeze- Lag exposed pipes in lofts, garages and outbuildings — a burst frozen pipe is one of the most common and most damaging winter call-outs.
- Know where your internal stopcock is and check it still turns, so you can shut the water off fast if a pipe does go.
- Going away? Leave the heating ticking over on a low frost setting rather than switching it off completely.
Spring
Check what winter left behind- Look under sinks and around the boiler for any signs of a slow leak or corrosion that built up over winter.
- Reseal around baths and showers where old silicone has cracked, before water gets behind the tiles.
- This is a good, quiet time to think about a new boiler or a bathroom — engineers have more room in the diary than in autumn.
Summer
The best time for bigger work — and for air-con- Summer is the ideal time for an air-conditioning installation, so a bedroom is comfortable before the first heatwave — ask about 0% APR finance.
- Descale showerheads and clean tap aerators to bring flow and pressure back to where it should be.
- Run the heating briefly even in warm months — it stops pumps and valves seizing while they sit idle.